About Us I hope that you have found my site useful.If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Martin Westby 7 Ashbourne Road Bournemouth Dorset BH5 2JS UK Phone: 01202 259155 Email: office@soccerbilia.co.uk |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment via my Paypal account and you can also order by cheque.I only accept sterling cheques so if you have another currency please use the paypal option |
Shipping And Handling < The website automatically calculates the shipping costs and will add them to your final total > |
Delivery Schedule We endeavour to deliver your order right away. We will be disappointed if you do not recieve your goods in 3-5 working days and the worst you can expect is 7-10 business days . International orders are generally received in under 14 days. Obviously if we are waiting for a cheque to clear we will not dispatch your goods until that point, however if you pay by paypal we will try to deliver it as quickly as possible. |
Back Orders Clearly the products on this website are unique and not easily replaceable when stocks run out but we do everything possible to ensure the website only dispalys items that are available.If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
Tax Charges All orders are VAT free. |
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.> |
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01202 259155 (International +44 01202 259155) or fax us on or write to us at 7 Ashbourne Road Bournemouth Dorset BH5 2JS United Kingdom |
Privacy Policy Soccerbilia do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes |
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm Above and beyond all that gobbledegook if you are unhappy with an item because it does not satisfy your expectations then as long as you return it in the condition I sent it then I will refund your purchase price.(You will be responsible for the return postage) When purchasing magazines from us, you can use the following Grading Guide: Mint: no defects of any kind; full cover gloss; sharp corners; clean shiny staples, centered at spine; no printing or binding defects. Literally as new. Near Mint: no apparent obvious defects; high cover gloss; no fading; covers flat, centered and unworn; spine flat and tight; centered staples; interior pages clean and white. Permissible defects: slight stress by staples; minute corner creases; small binding or printing faults. Very Fine: several minor defects; good cover gloss; minimal surface wear; near flat cover; small corner creasing; very minor corner, edge, or spine wear; slight staple discolouration; up to half an inch (13mm) light cover crease permitted; interior paper may be off-white. Fine: no major defects but an accumulation of minor ones, including corner dings, minor creases and light spine wear. Very Good: medium general wear; no pieces out (although a small missing corner piece is acceptable); minor tape repair; crosswords and mail coupons filled out. Good: complete; readable; badly creased; rusty staples; small pieces may be missing; interior pages may be tanned but not brittle. Fair: very badly worn; missing pieces but no missing pages; dark tanning, near brittleness. Poor: curiosity value only. All magazines are Very Good or better in the absence of other grading indication |